Terms and Conditions
All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to Travelxploria Leisure Holiday LLP.
Grievance / Complaints: Any grievance raised before/during the tour need to be communicated by email to [email protected] with all legitimate details. Pragmatic complaints will be re-verified with respective service providers (hotels, transporters) and and any service which has not been provided will be checked within 10 working days.
For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount need to be paid before your departure for commencement of the services. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year and alike), full payment is required to be sent in advance.
Mode of Payment: All advance payments can be made through NEFT/IMPS Transfer to our bank.
Our Liabilities & Limitations
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
Travelxploria Leisure Holiday LLP act only in the capacity of agent for the hotels, airlines, transporters, providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
All itineraries listed in www.travelxploria.com are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
We shall not be responsible for any VISA related alterations by respective countrys’ immigration department. Any expenses incurred – directly or indirectly – due toVISA rules/ flight related bookings are not in the purview of Travelxploria Leisure Holiday LLP. Guests are required to seek information from respective VISA issuing channels for processing and respective airline operators.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferage, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements from the respective insurance providers in the country. All baggage & personal property/s at all times are at the client’s risk.
Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.
Tour Participation by Guests.
Payment of the advance and/or booking amount indicates that the guest is interested in the tour and has read and accepted all the terms and conditions mentioned on http://www.travelxploria.com . In case of a guest who is processing the booking formalities on behalf of his/her family is deemed to have been authorized to do so by his family after reading all the Travelxploria Leisure Holiday LLP terms and conditions mentioned on the website ( http://www.travelxploria.com )
When you book a tour, or when someone else books a tour for you, on your name , that means you are physically fit to travel to that destination. It is very important for you to take care of your health throughout the tour. Any health issue on tour or any stay back due to the same shall be borne by that respective guest only, the company shall not be held responsible in whatsoever manner.
Information on our website
Although we have taken all precautions and care to provide accurate data and information on the site, Travelxploria Leisure Holiday LLP and its representatives, employees, management, affiliates, partners, offices, branches however do not take any responsibility for the correctness or accuracy of the content. The information, products, material, maps, graphics, images, names, addresses, particulars, links etc. provided or available on any of the pages are given in good faith and may contain inaccuracies or typographical errors, which is regretted. In no event will Travelxploria Leisure Holiday LLP be liable for any direct, indirect, punitive, incidental, special, consequential damage or any damages whatsoever anyway connected with the use or performance of its website. Travelxploria Leisure Holiday LLP therefore disclaims all related warranties and conditions.
Maps related to various tours & itineraries are only in a sketch form and not to be measured. In no event will Travelxploria Leisure Holiday LLP be liable to the user/ viewer for any damages or losses, including without Limitation, Indirect, Consequential, Special, Incidental or Punitive damage resulting from or cause by Travelxploria Leisure Holiday LLP, or it’s public posting, Bulletin boards, its content or any errors or omissions in the content, even if advised of the possibility of such damages. Travelxploria Leisure Holiday LLP hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction. Travelxploria Leisure Holiday LLP considers itself and intents to be subject to the jurisdiction only of the courts of Kolkata,West Bengal,India.
Travelxploria Leisure Holiday LLP respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites.
Some of our web pages use “cookies” so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.
There are times when we may collect personal information from you such as name, physical address or telephone number. It is our intent to inform you before we do that and to tell you what we intend to do with the information. Generally, you will have the option not to provide the information, and in the future you will be able to “opt out” of certain uses of the information. If you choose not to provide the information we request, you can still visit our website http://www.travelxploria.com, but you may be unable to access certain options, offers and services.
Travelxploria Leisure Holiday LLP will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). Travelxploria Leisure Holiday LLP will allow suppliers to access the information for purposes of confirming your registration and providing you with benefits you are entitled to.
Travelxploria Leisure Holiday LLP will take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Travelxploria Leisure Holiday LLP will continue to enhance our security procedures as new technology becomes available.
The Company reserves the right to:
1. Take the booking for the group tour and individual tour.
2. Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
3. Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to anyone directly/indirectly linked to Travelxploria Leisure Holiday LLP and/or supplier/vendor.
4. Withdraw discounts at any point of time.
5. Change hotel and/tour program due to unavoidable circumstances.
- Payment of the advance and/or booking amount indicates that the guest is interested in the tour and has read and accepted all the terms and conditions mentioned on http://www.travelxploria.com .
Thank you for using our services.