Travelxploria Leisure Holiday LLP is referred as Travelxploria.com in the Terms & Condition mentioned hereunder.
Passports should be valid for a minimum of 6 months from the date of travel (9 months in case of Malaysia).
PAN card copies are required in case of cash payments of INR 50,000 or above per booking.
In case you reserve your booking by paying INR 5,000 (domestic) and INR 10,000 (international), the same will be non-refundable, in case you do not pay the remaining amount or cancel your holiday.
Final vouchers can only be issued once Travelxploria.com has received full payment.
The booking is deemed cancelled if full payment is not received in less than 15 days prior to departure.
For Air Tickets issued / blocked within the time limit: Full INR component to be collected before issuance, else price will be subject to change.
The customer hereby agrees that customized package is as per his/her will and choice. No claim on the combination, price of package, category and type of service shall be entertained by Travelxploria.com.
The booking of the final combined package shall be subject to availability.
Final price is as per inclusions selected by the customers. In case, the customer has changed any component, the same will be updated in price. Customers’ final confirmation will have exact components which were selected and reviewed by the customer while booking the package.
Final price of the same package combination may vary from time to time and shall not be fixed. Any claims on the package price shall not be entertained.
Service taxes are added as per government rules in the final price before the final payment.
The package price doesn’t include special dinner or mandatory charges levied by the hotels especially during New Year and Christmas or any special occasions.
The prices shown in the beginning is per person and is considered to be sharing a room. i.e. INR 30,000 per person means 2 adults going together and sharing the same room for an entire trip, hence the total cost will be 30,000*2 + service taxes as per government rules.
The package offers flexible payment rules depending upon the advance purchase period or the inclusions. However, at times because of dynamic airline prices or peak season, we may ask you to furnish a higher amount before we start issuing the final vouchers.
The prices displayed have been calculated as per the rate prevailing at the time of product development. The Company reserves the right to amend the prices in case of currency fluctuations, changes in the various gross rates of exchange and/or fuel costs, special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge accordingly. All such increases in price must be paid in full before the departure by the client. Any Visa cost fluctuations will have to be borne by the passenger.
General Terms and Conditions:
Rates are valid only for Indian Nationals, for any other nationality, please speak to our tour experts.
Travelxploria.com is engaged in the business of organizing travel and holidays and does not control or operate any airline, neither own or control any shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or service. Travelxploria.com shall not be responsible for any delay, improper service provided by any agency, airline, transport, hotel, any provider of services, for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hotel, airlines, shipping companies, coach owners /coach operators /tour operators who are Travelxploria.com' s independent contractors.
We request all the customers to review travel warnings, announcements, advisories and prohibitions issued by the relevant authorities and governments prior to confirming their international bookings with Travelxploria.com. By offering travel products for particular destinations, Travelxploria.com does not warrant that travel to such areas is advisable or without risk. Travelxploria.com is not liable for damages or losses that may result from travel to such destinations.
Force Majeure. In the event either party is unable to perform its obligations including financial obligation under the terms of this Agreement as well as details mentioned in the final package offering including invoice because of acts of God, earthquake, strikes, act of war (whether declared or not), hostilities, invasion, act of foreign enemies, terrorism or civil disorder, contamination of radioactivity, outbreak of virus, imposition of government restriction, other unforeseeable circumstances beyond the control of the Parties, such party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes. It is the responsibility of the customer to clarify/verify with the company before confirming any bookings.
Travelxploria.com reserves the right to amend, alter, vary or withdraw any holiday package without any prior notice.
The taxes mentioned in the holiday packages are subject to revision in case of any change.
All the customers are strongly recommended to check and verify their booking thoroughly once they receive the e-mail confirmation from Travelxploria.com. Please contact our travel experts if there is any incorrect or incomplete information, which needs to be altered or changed. In case of any changes or amendments, certain elements of the holiday package are non-refundable. Travelxploria.com cannot be held responsible if inaccuracies are not notified by the passenger within 1 day of sending out the booking confirmation.
The images used in the holiday package on our website are for representational purpose only.
Travelxploria.com has taken due care and responsibility to verify and check all information on its website at the time of compilation. However, as this information is supplied by authorized tour/cruise operators, accommodation and other service providers in our travel packages. Travelxploria.com accepts no responsibility for any inaccurate description or inaccuracy mentioned in the package or on the website.
Any communication directed at the address or made through/on the contact details such as e-mail id, cell phone/telephone no. /fax no. of the customer as disclosed in the booking communication or made to the travel agent through whom the customer has made the bookings with the company shall be deemed to have been communicated to and received by the customer. The Company shall not be responsible for any error on part of mode of communication or the Travel Agent in this regard.
Travelxploria.com reserves the right to call you back on the contact number shared by you on the website.
By providing your personal information on our website or over the telephone to our travel experts, you consent to the collection, storage and processing of your personal information by Travelxploria.com. Some information and e-mails sent to Travelxploria.com by customers may be used as testimonials but no e-mail address or contact details will be displayed with the same.
All services will
be as per those specified / confirmed and paid for as per Service
Vouchers. If you avail any service which is not included in the
Holiday package or get yourself upgraded, then the payment for the
same will have to be cleared by you directly. Please note that,
porterage, tips, gratuities, room service, laundry, excess baggage
charge, á la carte meals, alcoholic beverages and soft drinks, paid
toilets etc. are not included unless specifically mentioned as
All the holiday
packages listed on Travelxploria.com are mentioned with their hub
cities. Passengers starting their tour from hubs other than those
mentioned in the inclusion of the package may be required to pay a
supplement cost to travel to and from the hub city.
holiday packages are priced on an estimated Rate of Exchange (RoE).
The passenger will be charged the RoE as per the date of payment of
the holiday package.
Any change in
airline fare, visa fees and taxes could result in change of the final
holiday package cost.
or passengers travelling in uneven number in a group are required to
take a single room. In this case, the passenger needs to pay an
additional cost. In case of fixed departures, if Travelxploria.com is
unable to find a companion for the passenger in uneven numbers,
additional single room supplement may be applicable.
circumstances shall Travelxploria.com re-conduct a tour. No refund
will be provided for the unutilized services.
postponing a confirmed tour may result in supplement cost.
package cost might fluctuate during peak dates, due to festivals or
holidays or other high occupancy dates.
In case of
holiday packages where a minimum number of passengers have been
indicated by the passenger, any increase or decrease in the number of
passengers may result in change of the total holiday package cost.
The itinerary may be modified based on various factors like maintenance of historical monuments, museums, major events like sports conventions, religious festivals, etc. Travelxploria.com reserves the right to change the departure date or cancel a departure due to unforeseen reasons and will not take any responsibility for any ticket of the customer which they may have purchased in advance for sector within India or abroad.
responsible for the adherence of time at all stages of the tour. In
the event that a customer misses on any part of the sightseeing tour
or any such tour due to delay on his part, he will not be entitled to
claim refund of the same.
The company shall
not accept any liability or responsibility for any damages, loss,
baggage loss, injury, accident, death, breakdown, or irregularity,
which may occur in carrying out the tour arrangement, weather
conditions, strikes, war, quarantine and any other cause whatsoever
and all such loss or expense must be borne by the passengers.
Travelxploria.com reserves the right to claim any additional expenses
incurred due to delay or changes in schedules of train, flight, bus,
ship or other services.
further reserves the right to amend, alter, vary or withdraw any
particular departure; excursions advertised or substitute a hotel of
similar category if deemed necessary. For the convenience of our
customers, we will sometimes amend / alter the itinerary, however all
services will remain the same.
The holiday packages listed on Travelxploria.com are only proposed holiday itinerary. Travelxploria.com does not hold any confirmed reservations of the travel products in such itineraries. The same is subject to availability at the time of booking. Even the tour cost might change based on the actual availability of the travel services included in the tour.
request will be processed for confirmation of prices and availability
of services as requested by you. Only after confirmation about the
prices and availability received from you, Travelxploria.com will be
bound to provide you the requested service subject to you making full
payment and complying with Terms & Conditions.
in the tour are approximate and may be subject to change.
including the airfare might change as per the airfare structure of
the airline during the time of booking. The total fare may go up due
to an increase in the fuel price, change in government regulations,
taxes and other costs which are not in control of Travelxploria.com.
If it is deemed,
Travelxploria.com may sometimes amend the itinerary for the
convenience and safety of the passengers. However, in such cases,
Travelxploria.com will ensure that all the services remain the same.
If the itinerary is altered or changed, the same will be communicated
to the passenger before the booking or before the departure of the
tour, whichever is first.
sightseeing on SIC basis means transport through a comfortable
coach/bus/van depending on the total number of passengers travelling
with you on that same tour. Please note that Travelxploria.com will
be putting together all the passengers arriving around the same time
and dropping them at their respective hotels. You may talk to our
holiday experts for private transfers/ transport facility, which will
be made available at an additional cost.
if deemed fit, may change, postpone, delay or cancel the date of departure or
conclusion of the tour or amend the travel route due to some
unprecedented reasons like inclement weather, snow conditions,
political restrictions or any other cause. In the event of such
changes/delays, Travelxploria.com will not be liable for any refund
of tour price (in whole or in part) or other compensation for any
injury, loss or damage.
is not liable if an airline cancels, reschedules, or delays a flight
for any given reason. If the passenger has purchased air ticket
through Travelxploria.com, we will try to assist in making new
arrangements provided the passenger has not already checked-in with
the airline for the onward flight segment. In such cases, the fare
difference amount will need to be borne by the passenger.
will assist with all the special requests by passengers on the tour
such as special meals, preferred seats, wheelchairs and other
requirements at all points of time and also arrange to send the
confirmation for the same from the relevant service provider.
However, if on a tour the relevant service is not provided/ available
despite the pre-booking request by Travelxploria.com, then in such
case, Travelxploria.com will not be liable for any damages or
activities chosen by the passenger shall not be arranged by
Travelxploria.com during the tour. However, Travelxploria.com may,
depending on the tour course, arrange such activities under separate
conditions at an additional cost.
may refuse passenger participation if it determines that he/she
threatens to embarrass, create inconvenience or interfere with the
collective activities of other tour participants.
If the passenger
makes his/her own flight arrangement, Travelxploria.com will not be
liable for any loss resulting from flight cancellation/delays/changes
in international gateways, itineraries or travel dates.
Travelxploria.com recommends that passenger should not purchase
airline tickets with high penalty charges for changes/amendments.
During local and national holidays, on special events, peak seasons, on long weekends, and during religious occasions, entry to certain facilities such as churches, restaurants, hotels, shopping malls, markets, and museums may be limited or not available. In such cases, alternatives will be offered where ever possible. Travelxploria.com will not be liable for any closures, necessary itinerary changes or curtailments on the tour for any reason.
All tour vouchers including hotels, transportation, tours, tickets etc. will be provided to the client one day prior to the tour. Suppose if your tour will commence from 24th of December then we will provide voucher on 23rd of December.
Flight tickets will be provide to the client after making the full payment towards the tickets.
Please note, if payment for flight or tour is made after working hours (after 7 pm) or in holidays then the booking will be done in next working day and the price will be applicable as on the booking date and time.
If client demands vouchers other than flight tickets in advance then that will be provided to the client with the revised cancellation policy as dictated by the third party supplier or end service provider (hotels, car operators etc.). It is the responsibility of the client to know the revised cancellation policy and refund amount before placing such request.
*providing vouchers in last minutes is to safeguard the interest of clients as if trip is cancelled due to any reason then we can able to provide the handsome refund to the clients as some time many services are non-refundable.
shall pay the expenses incurred when he/she requests for a personal
accompaniment/tour guide service for purposes like guided shopping,
extended city tour, etc.
extras such as laundry, room service, alcohol, mini bar, telephone
bills, prepaid or postpaid SIM cards etc. will be on direct payment
basis by the traveller to the service provider and Travelxploria.com
will not be liable for the same at any point of time.
Cost arising from
a passenger’s illness and injury, the return of lost baggage,
articles/valuables left behind owing to personal negligence as well
as changes incurred by independent activity will be borne by the
Passenger will be
charged extra for any upgrade in accommodation or flight services.
may need to be incurred by the passenger, if he/she wishes to change
a meal plan voluntarily from the plan mentioned in the holiday
be charged extra for extended hotel stay(s).
displayed on the website or quoted by our travel experts have been
calculated as per the rate prevailing at the time of product
development. The Company reserves the right to amend the prices in
case of currency fluctuations, changes in the various gross rates of
exchange, and/or fuel costs, special/high season charge levied by the
suppliers, hike in the airline/rail charges before the date of
departure and surcharge accordingly. All such increases in price must
be paid in full before the departure by the Client. Any Visa cost
fluctuations will have to be borne by the passenger.
be charged extra for any additional cost incurred on the account of
visa related services or any additional services, if any requested,
by the relevant consulate.
check-in or late check-out if requested at any hotel by the passenger
will be at a supplement cost which the passenger needs to bear.
Cancellation made before 30 days of departure - 25% of package price will be charged
Cancellation made 30 days prior to departure - 50% of package price will be charged
Cancellation made within 15 days prior to departure - 75% of package price will be charged.
Cancellation made within 7 days to Departure - 100% of package price will be charged.
Flight cancellations: Refund as per airline policy.
VISA Charges: No refund, in any circumstances, after VISA application is filed to embassy.
Waiver of cancellation fee if possible will be applicable subject to 10% of package as a service charge.
All Refunds will be processed on or after 45 days from the date of cancellation. Travelxploria.com has full right to change/modify/amend the refund terms in case of force majure events.
Important Note - As per our policy, company is liable to provide all vouchers other than flight tickets one day prior to the departure. If clients demands any vouchers before the deadline then cancellation and refund policy will be applicable as per the hotels and other third party service providers. Hence abovementioned cancellation policy will be restricted to our service charges and fees. It is the responsibility of the client to know the revised cancellation policy and refund amount before placing such request.
Cancellation charges/fees are discerned by Travelxploria.com and Travelxploria.com is not liable to produce any proof/evidences in support of the cancellation charges/fees. The amount declared by the Travelxploria.com is governed by the Terms & Conditions mentioned in Travelxploria.com and it should be considered as the final amount.
Cancellation fees may also apply for any additional services, including extra night accommodations, independent services provided by Travelxploria.com and optional excursions reserved prior to, during, and after the tour.
For any cancellations in flight bookings, Travelxploria.com will follow the respective flight terms and conditions. Similarly, for any cancellations in the Holiday package bookings, Travelxploria.com will follow the cancellation policy of the hotel and the land service providers involved in the booking process.
In the event that
the tour is cancelled by our local associate, cancellation if any
will be applicable as per the discretion of our local associate. In
the event, if the passenger misses a pre-booked SIC or private tour,
no refund will be applicable and rescheduling may not be possible.
Any additional cost of rescheduling, if possible, will need to be
borne by the traveller directly on tour.
In the event of a
natural calamity or unprecedented political unrest, if any changes
need to be done in the Holiday package, refunds, if any, will be at
the discretion of relevant service providers.
If, in any case,
Travelxploria.com is unable to provide the booked travel
arrangements, the liability in all cases will be limited to the cost
of travel arrangements.
No refunds will
be provided for unused transportation mentioned in the itinerary for
voluntary modifications made by the traveller.
using the transfers included in the package will not be given a cash
equivalent or reduction/ concession in their tour package.
refunds or credits will be provided for any unused services on the
mentioned Terms have standard cancellation policy and may differ from
package to package and period of travel. They may also differ from
airline to airline depending on airline used for booking and also
destination to destination. Please check and understand the
cancellation policies specific to the Holiday package you are
As the services
to be provided are booked several months in advance, cancellation of
such services marked for a particular departure, results in the
Company losing money depending upon the time of cancellation provided
by the Supplier. Therefore any cancellation of tour / services booked
will attract cancellation charges as specified by the company. If you
book a third party product or service, the Terms and Conditions and
cancellation policy of such third party would be applicable in
addition to the Company's Terms and Conditions. Any cancellation of
tours / services has to be in writing clearly stating the reasons for
cancellation. In such a case, you expressly agree to the foregoing
reserves the right to cancel any Tour prior to the departure, without
assigning any reason. In such an event, all monies paid by you will
be fully refunded forthwith in Indian currency (Rupees) only, but no
compensation will be payable. In case of Cruise cancellations, 100%
of the cruise cost paid will be forfeited, irrespective of time of
cancellation. The company cannot assume responsibility for any
additional cost or any fees relating to the issuance and / or
cancellation of air tickets or other arrangements not done through
reserves the right to forfeit the booking deposit, in case of any
cancellations. However, passengers whose visas are not granted by the
consulates must intimate us at least 45 days in advance of the date
of commencement/departure of the tour, at which time the company will
deduct INR 4,000/- per person towards Guidance Charges over &
above any other actual expenses, if any, incurred and refund the
balance amount. However if such intimation is received after the said
period of 45 days prior to the date of commencement/ departure of the
tour, the cancellation charges will be applicable dependant on the
actual date of cancellation.
The following cancellation charges shall apply irrespective of the reason for cancellation. Do understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation, and that these damages are called ‘liquidated damages’ in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages, when you make any cancellation.